الادارة الاكترونية ودورها في تحسين الخدمة العمومية في الجزائر
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Date
2024
Authors
Journal Title
Journal ISSN
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Publisher
جامعة المسيلة
Abstract
E-administration represents a fundamental shift in how public services are
delivered in Algeria by adopting information and communication technology to
improve the efficiency and transparency of governmental procedures. This
strategy aims to facilitate citizens’ access to services, reduce corruption, and
enhance interaction between the government and citizens. Key initiatives
include providing online government services, such as document extraction
and bill payments, and improving internal human resource management.
Despite challenges related to infrastructure, awareness, and cybersecurity,
e-administration promises to open new horizons for improving public service
quality and strengthening trust between the state and the community.
E- represents : Electronic administration, public service .
Description
Keywords
اإلدارة االلكترونية، الخدمة العمومية.