الادارة الالكترونية ودورها في تحسين الخدمة العمومية في الجزائر دراسة حالة بلدية المسيلة 2025-2021
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Date
2025
Authors
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Journal ISSN
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Publisher
جامعة المسيلة
Abstract
The study aimed to demonstrate the role of e-administration in
improving public service through a field study in the municipality of
M'sila, where the questionnaire tool was used as a tool to collect
primary data for the study on a sample consisting of 34 employees.
The study reached several results, including: the municipality of
M'sila is implementing e-administration to a high degree in its
dimensions (technological, security, human), and that the public
service in the municipality is characterized by a high degree of
quality, in addition to the existence of a positive impact of eadministration in its three dimensions (technological, security, human)
on public service in the municipality of M'sila.
Description
Keywords
E-administration, public service, M'Sila Municipality